Shipping policy

 Shipping, Returns, and Cancellations

Shipping days are every Monday, or the next available day if that Monday is a holiday. The weather may delay shipments. Custom orders have different processing times stated in the description.

Shipping price is calculated using weight and location by USPS and Shopify at checkout. I do not set these prices. Signature confirmation and/or package insurance available upon request.

Strawbaby Shoppe does not provide returns unless there was an error on our end (i.e. a wrong product is sent, etc.). This is up to the discretion of the Shoppe. I do not take responsibility for errors made on a customers behalf. Please read the "Refund Policy" for more information.

Your package is no longer my responsibility once it has been dropped off. I cannot be held responsible for anything that happens to your package once it's shipped including damage to package or items and lost mail. Please contact USPS directly if there is an issue. You will not be refunded for damages outside of my control unless you purchased additional insurance.

I do not refund orders "placed by mistake", nor do I cancel orders over buyers remorse. The number of steps you have to go through to order tells me that any orders placed are likely done with intention. If you buy from my shoppe, be sure that you are certain about your choice. Small businesses are not here to hold money for you, and we aren't responsible for how you feel about your own choices afterwards.