Shipping, Returns, and Cancellations
Shipping days are every Monday, or the next available day if that Monday is a holiday. Weather may delay shipments. Custom orders have different processing times stated in the description.
Shipping price is calculated using weight and location by USPS and Shopify at checkout. I do not set these prices. Signature confirmation and/or package insurance available upon request.
Strawbaby Shoppe does not provide returns unless there was an error on our end (i.e. a wrong product is sent, etc.). This is up to the discretion of the Shoppe. I do not take responsibility for errors made on a customers behalf.
Your package is no longer my responsibility once it has been dropped off. I cannot be held responsible for anything that happens to your package once it's shipped including damage to package or items and lost mail. Please contact USPS directly if there is an issue. You will not be refunded for damages outside of my control unless you purchased additional insurance.
I do not refund orders "placed by mistake", nor do I cancel orders over buyers remorse. The number of steps you have to go through to order tells me that any orders placed are likely done with intention. If you buy from my shoppe, be sure that you are certain in your choice. Small businesses are not here to hold money for you, and we aren't responsible for how you feel about your own choices afterwards.
Each item is handmade (unless otherwise specified) and therefore may have small imperfections. Any major flaws in an item will be listed in the description. It is the responsibility of the buyer to check this prior to purchase. I am not responsible for a buyer being unaware of a clearly stated flaw. Listings are not altered after a purchase is made, so everything you see once you buy is the most accurate information available.
Please keep out of reach of children as I tend to use small pieces that could cause issues. Use responsibly.
I sell mental health related items. However, these are not meant to advise, diagnose, treat, or cure any ailment you may have. These are not meant to replace professional help. If you do not understand this, please do not buy. By purchasing, you understand that I am not responsible for your health and that these items are for art purposes only.